Terms of service

1. Scope

These Terms & Conditions ("Terms") apply to all orders placed via the Lunara Footwear online store ("we", "us") by consumers and businesses.

2. Contracting party

Lunara Footwear
317 Delaware St
62301 Quincy, United States
Email: contact@lunarafootwear.shop
Phone: +12172237156

3. Conclusion of contract

Product listings in our online store are not legally binding offers but an invitation to order. By clicking the order button you place a binding order for the goods in your cart. The order confirmation is not yet an acceptance — we accept your order by sending an order acceptance email or by shipping the goods.

4. Prices and shipping

The prices shown on product pages include statutory VAT and other price components. Shipping costs are shown during checkout before you place your order.

5. Payment

Payment methods are presented during checkout. Payment is due immediately on contract conclusion unless agreed otherwise.

6. Delivery

Unless stated otherwise, we ship within 3–7 working days of contract conclusion or payment receipt.

7. Retention of title

Goods remain our property until paid for in full.

8. Returns

Please see our Returns & Refunds policy for details on returning your order.

9. Warranty

Statutory warranty rights apply.

10. Dispute resolution

If a dispute cannot be resolved directly, either party may pursue it through the courts or other channels available under the governing law below.

11. Governing law

These Terms are governed by the laws of United States. If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect.